ResponsibilitiesMake outbound customer calls to promote and sell services.Create, maintain, and update a customer database with complete information.Consolidate and build the customer base.Record outbound call history and customer responses in detail.Ensure consistent customer follow-up.Monitor competitors’ products or services and develop selling strategies.Handle customer needs and inquiries.RequirementsLanguage Skills: C2 level of one or several Nordic languages with advanced English skills. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.20 months sales experience is preferred.Strong capability to manage tasks autonomously and achieve goals without constant oversight.CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales.Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels.Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team.Presentation Skills:
good communication and presentation skills, both written and verbal.Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive.Team Collaboration: able to work independently within a team environment.Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions.Proficient in conducting competitor analysis and offering insights to support strategic decision-makingCustomer Focus: customer-driven and focused on providing a good customer experience.Specialized Skills for Nordic Market:Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.Strategic Thinking: capability to identify and target companies with growth potential.Problem-Solving: complex problem-solving skills to navigate complex contexts.Analytical Skills: proficiency in analyzin
📌 Sales Development Representative, Swedish Speaking – Google Ads Products (Madrid)
🏢 Teleperformance
📍 Madrid
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