Job TitleCustomer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01Experience the power of a game-changing career Are you looking for what’s next? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What You Will Do in This RoleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community,



and our planet.As a Customer Service Representative on our team, you will:- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands- Log call details onto call management systems and provide response and resolution within SLA- Maintain service and product knowledge and expertise associated with applications specific to individual customers- Ensure contractual SLA is maintained- Provide cover for other Agents in their absence, either within the same team or across teams- Understand and comply with administrative duties including holiday, sickness and overtime- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfactionYour QualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our

📌 Customer Service Representative (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona