16 oct
|
Axpo Group
|
Madrid
Are you passionate about technology and delivering exceptional service? Join Axpo as an IT Support Specialist and play a key role in providing top-notch technical support while shaping the future of energy solutions.
What you will do:
- Provide first-line onsite and remote technical support for hardware, software, and network-related issues.
- Diagnose and troubleshoot hardware and software problems across desktops, laptops, printers, and videoconferencing systems.
- Set up and configure new workplaces, including hardware, software, and network connectivity.
- Manage IT asset inventory, ensuring accurate tracking and documentation.
- Collaborate with internal teams and vendors to resolve complex technical issues.
- Ensure compliance with IT policies and deliver exceptional customer service.
What you bring & who you are:
- 3–5 years of experience as an IT Support Technician or in a similar role.
- Strong knowledge of operating systems (Windows, macOS, Linux) and productivity tools (Microsoft Office, Microsoft Azure).
- Excellent troubleshooting skills and a detail-oriented approach to documentation.
- Hands-on experience with hardware repairs, network administration, and software rollouts.
- Strong communication skills and a customer-service-oriented mindset.
- Relevant certifications (e.g., Microsoft Azure Administrator Associate, CompTIA A+, or Cisco Certified Entry Networking Technician) are a plus.
About the team:
We are a collaborative and diverse team committed to delivering exceptional IT support. At Axpo, we value innovation, continuous learning, and a supportive environment where everyone’s voice is heard.
Benefits:
At our company, we strive to create a culture of continuous learning, personal growth, and inter- national community involvement. We're passionate about providing our employees with the tools and resources they need to succeed, and we're confident that you'll love being part of our team
- Working Hours We offer adaptable working hours to acco
📌 IT Support (Madrid)
🏢 Axpo Group
📍 Madrid