If you have experience in customer service operations, order management, and SAP, and you are looking to grow in an international and fast-paced environment, this opportunity could be a perfect match. You will join a well-established international company based in Hospitalet de Llobregat. For confidentiality reasons, the client's name will not be disclosed during the initial stages of the process. In your day-to-day, you will be responsible for: * Managing the Order to Cash process for customers. * Handling customer orders (entry, validation, and follow-up). * Monitoring product availability and coordinating with Logistics. * Managing administrative and logistical incidents, ensuring timely resolution. * Overseeing invoicing processes and credit notes. * Monitoring collections and ensuring compliance with payment terms. * Ensuring service quality while building strong and long-lasting customer relationships. You're the person we're looking for if you have:
* Customer Service (preferably B2B) * Order Management / Order-to-Cash processes * Billing / invoicing * Experience working with SAP (essential or strong plus) * Native or near-native level of German, plus advanced English * Strong communication and customer-oriented mindset * Good analytical skills and attention to detail * Ability to manage processes and work cross-functionally * A proactive attitude and problem-solving mindset Offer: * Permanent contract. * Competitive salary, depending on experience. * Hybrid model: 2 days remote / 3 days in the office. * Adaptable working hours (Mon-Thu flexible start, and short working day on Fridays). * International environment with structured onboarding and training. * Meal allowance. * Gym access. * Product discounts. #J-18808-Ljbffr
📌 Customer Service (L'Hospitalet de Llobregat)
🏢 Talent Search People
📍 L'Hospitalet de Llobregat
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