About us

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At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients- including some of the world's most successful hedge funds, banks, and asset managers to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year's Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata, our Gen-AI platform tailored for finance,



which is already being recognized as the #1 platform for powering financial AI agents.

European legal working status is required.

About this role
As IT Support Team Lead, you will be responsible for both the quantity and quality of the business value delivered by IT Support operations. You will ensure team performance, service continuity, delivery planning and sustainable team growth, while staying close to the technology through hands-on escalation handling, systems administration and automation.

You will translate operational needs into structured delivery, keep people, priorities, reporting and execution aligned, and create the conditions for reliable service across the business.

Role Balance
50% Hands-on Technical Work

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- Act as the senior escalation point for complex incidents and service requests.
- Administer and maintain core IT systems, identity platforms and endpoint tooling.
- Perform endpoint, identity and ac

📌 IT Operations Team Lead (Marbella)
🏢 Ravenpack
📍 Marbella