Job Title

Cluster Head-Europe (Ophthalmology)

Job Location

Europe – Remote (based in a key cluster market)

Role Objective

The Cluster Head – EUROPE owns full commercial responsibility for the EUROPE cluster — a mix of Distribution, Hybrid and Growth-stage Direct markets — and is accountable for converting the region’s 10X growth ambition into a repeatable, protocol-governed growth engine. The role involves moving markets up a deliberate maturity ladder (Distribution - Hybrid - Direct), building the CRM-led discipline and key-account depth that lets each stage stick, and growing an A-player bench strong enough to run the cluster without the leader in the room.

Desired Candidate Profile
- Graduate/Postgraduate in Business Management, Sales, or related discipline.
- 10–15 years of experience in medical devices / ophthalmic consumables, including 2–3 years of ophthalmic surgical experience within the EUROPE region.
- Genuine command of Distribution, Hybrid and Direct business models — Direct market experience is mandatory,



not optional — with a track record of personally running new product launches.
- Proven ability to open new markets, expand the existing base, and graduate markets from Distribution to Hybrid to Direct within a 2–3 year horizon.
- Proficiency in CRM platforms (preferably Salesforce/SAP) with full P&L; understanding — not just a sales number.
- Willingness to travel extensively (15–20 working days a month) across the cluster’s countries, including conferences and business meetings.
- Demonstrated experience building, retaining, and developing a 15–20 person cross-cultural team.
- Strong cross-cultural communication, stakeholder management, negotiation, and team-leadership skills, with effective cross-functional collaboration.
- Fluency in English; proficiency in one or more European regional languages will be an added advantage.
- Ideally already based in one of the cluster’s key markets.

Role & Responsibilities
- Own full commercial (P&L;) respon

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