Omega CRM Consulting is looking for a Systems Operations Specialist that would like to collaborate with one of the top integral pharmaceutical companies.

The Systems Operations Specialist will be responsible for the Operational Excellence of a group of systems/applications, performing the standard operational tasks to keep the system compliant with ISI standards.

Tasks include, but are not limited to:
- Coordinating and scheduling backup/recovery & Performing Disaster Recovery testing
- Access & identity monitoring
- Coordinating (but not performing) server and database patches
- Small enhancements/configuration changes to software
- Coordinating software management
- Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure)
- Collecting & Processing Demands from Business Users
- Performing Incident & Problem Management
- Performing Change Management
- Working with IT Infrastructure to remediate, replace, migrate or decommission legacy systems or infrastructure items
- Coordinating System Archiving




- Coordinating the onboarding of systems from functional areas to the EOC
- Overseeing Knowledge transfer, Shadowing, Reverse Shadowing during the transition of systems from the functional areas to the EOC
- Communicating system transition results back to the EOC reporting team

Skills:
- Must be customer oriented
- Must be well organized and methodical
- Must have excellent communication skills both written & verbal
- Must be able to work successfully on a team
- Must have Excellent English speaking, reading & writing skills
- Other languages such as German, Japanese, Mandarin, Spanish a plus
- Must be able to present information effectively
- Must have demonstrated understanding and experience with Infrastructure topics such as databases, servers, cloud systems, networking etc.
- A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification
- Working knowledge of:
- Data transformation a

📌 System Operations Specialist (España)
🏢 Omega CRM, A Merkle
📍 España