ux designer for healthcare workflows (Cataluña)

ux designer for healthcare workflows (Cataluña)

15 oct
|
Datavant
|
Cataluña

15 oct

Datavant

Cataluña

Описание Datavant is a healthcare data collaboration platform that provides secure, accessible, and actionable data solutions for providers, health plans, researchers, and life sciences companies. Its Provider Console connects provider-facing products and supports onboarding, request management, billing, forms, certification, and notifications. Задачи * Define and maintain the overall experience architecture of Provider Console * Identify and resolve inconsistencies across product surfaces, including navigation patterns, terminology, and interaction models * Design provider journeys spanning multiple products * Build and maintain a shared component library and pattern documentation in coordination with the broader design system * Lead the design effort to reduce provider reliance on support * Map current provider calls and emails and design friction out of those experiences * Design transparent, real-time request status experiences * Create onboarding and setup flows for provider credentials, users,



and preferences * Design proactive notification and alert systems * Evaluate and design progressive disclosure based on provider role and context * Conduct provider research with external organizations and internal proxy teams * Analyze support ticket data, call drivers, and AM escalations to identify self-service opportunities * Run usability testing on new workflows, especially onboarding and first-time experiences * Bring provider needs into roadmap and prioritization conversations * Partner with the Provider Console PM, engineering team, and adjacent product teams * Work with Solutions Consulting and Account Management teams on provider feedback * Communicate design decisions, explorations, and rationale clearly * Produce clear specifications, test meaningful prototypes, and ensure delivery matches design intent * Map the Provider Console experience end-to-end within the first 90 days * Identify the top 3–5 consistency and self-service gaps * Develop a hypothesis abo

📌 ux designer for healthcare workflows (Cataluña)
🏢 Datavant
📍 Cataluña

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