Lead Major Incident (Madrid)

Lead Major Incident (Madrid)

15 oct
|
Tata Consultancy Services
|
Madrid

15 oct

Tata Consultancy Services

Madrid

Tata Consultancy Services Spain in Madrid seeks an experienced IMS Incident - Major Incident & Problem Manager to govern incident management across IMS, ensure SLA compliance and data quality, and coordinate P1/P2 responses.
The role requires 5 years of hands-on experience, ITIL and ServiceNow ITSM proficiency, and the ability to lead cross-functional RCA using 5 Whys. The company offers growth opportunities, a permanent contract, and versátil benefits.
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📌 Lead Major Incident (Madrid)
🏢 Tata Consultancy Services
📍 Madrid

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