Portuguese Speaking Digital Trust and Safety Analyst
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke approach to career development and our reputation for excellence in the global BPO sector.
Job Overview
We are currently seeking a highly motivated professional for a Portuguese Speaking Digital Trust and Safety Analyst position in Bulgaria to join our esteemed client in the social media industry. This critical role ensures a secure online environment by moderating content and upholding community standards for millions of general users.
Key Responsibilities
Evaluate and moderate user-generated content in Portuguese to ensure adherence to social media safety policies
Identify, analyze, and mitigate potential risks and policy violations on the platform
Maintain a high level of quality in content review to improve overall user safety and platform trust




Stay updated on evolving social media trends and community standards to proactively address emerging issues
Collaborate with cross-functional teams to refine content policies and safety protocols
Provide insightful feedback to stakeholders regarding platform safety metrics and user experience
Handle sensitive information with the utmost discretion and professionalism in a fast-paced environment
Requirements
Native or fluent Portuguese (spoken and written)
Valid EU passport (mandatory)
Strong proficiency in English to navigate internal systems and collaborate with international teams
A genuine interest in the social media industry and digital safety trends
Excellent analytical skills and the ability to make objective decisions
Previous experience in content moderation or customer support is considered a strong advantage for this role
Benefits
What We Offer
Competitive Monthly Salary
Fully Paid Training
Health Insurance
Fully Paid Relocation Pac

📌 Portuguese Speaking Digital Trust and Safety Analyst (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid