Mercor is seeking a Customer Support Expert for a fully remote contract role. Responsibilities include reviewing domain-specific documents, providing feedback to improve standards, and collaborating with teams to enhance customer success strategies. Requires a bachelor’s degree and 2+ years of relevant experience, with proficiency in Excel, PowerPoint, and Word. Remote work worldwide.
The position offers an hourly rate of $80–$160 and requires independent, asynchronous work to meet deadlines.
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