Job Title: Fashion Support Consultant (Polish-speaking) – Fashion Industry GS02 Experience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development. This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Key Responsibilities Take incoming customer and from boutiques and shops calls and solve users’ demands
Log call details onto call management systems and provide response and resolution within SLA




Maintain service and product knowledge and expertise associated with applications specific to individual customers
Ensure contractual SLA is maintained
Key Requirements Have a proficient or bilingual level of Polish, and advanced level of English
Have minimum of 1-year relevant experience in fashion retail or retail
Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads
Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
Have exceptional customer-facing and customer-care skills
Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office
What’s in it for you Full-time 39 hours/week contract: Monday to Friday from 8:00 to 19:00
Salary 19.623 euros gross/year + up to 1.200 euros gross/year in bonus
Central location in Ba

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona