Rover is seeking an experienced Zendesk expert to lead administration and optimization of Zendesk-based customer support solutions in the Barcelona area. You will drive implementation planning, feature rollouts, integrations, and efficiency improvements across multi-team initiatives.
The role requires deep Zendesk knowledge, strong communication, and the ability to work independently with cross-functional teams, while mentoring junior colleagues and contributing to product roadmaps.
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📌 Senior Zendesk Platform Lead — CRM (Madrid)
🏢 Rover.Com
📍 Madrid
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