Customer Service Representative (French - Speaking) - On Site AM03

Obtenga más información sobre las tareas generales relacionadas con esta ocasión a continuación, así como sobre las habilidades requeridas.
Job DescriptionWant to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Experience The Power Of a Game-changing CareerIf you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.
Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What You Will Do In This RoleIn everything we do,



we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained

Your QualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix Is a Great Match If You
- Are proficient or bilingual in French and advanced in English
- Have good disposition to work in a customer service environmen

📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona