Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite integral talent with high-growth corporations across Europe. We specialize in connecting bilingual professionals to career-defining opportunities, consistently maintaining our reputation as a leader in the competitive landscape of Jobs in Bulgaria.
Job Overview
We are currently seeking a motivated professional to join our team in Sofia as a Latvian Speaking Support Specialist. This Latvian Speaking Support Specialist position in Bulgaria offers an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a comprehensive support structure.
Key Responsibilities
- Provide high-level assistance to customers via phone, email, and live chat within the Customer Support Services sector.
- Represent our clients professionally by delivering accurate information and troubleshooting solutions in Latvian.
- Maintain detailed records of customer interactions to ensure quality assurance standards are met.
- Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
- Analyze complex customer queries and provide timely, effective resolutions.
- Participate in ongoing training sessions to stay updated on service protocols and industry best practices.
- Contribute to a positive, efficient, and solution-oriented work environment.
- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Strong command of the English language for corporate communication.
- Passion for excellence in the Customer Support Services industry.
- Excellent communication and problem-solving skills, highly valued in Latvian-speaking jobs.
- Ability to relocate to Sofia for this on-site Latvian Speaking Support Specialist position in Bulgaria.
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training to ensure your success in the Customer Support Services field.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a seamless transition to Bulgaria.
- Attractive Monthly Performance Bonus.
- Career development and advancement opportunities within the firm.
- And Much More...
Life in Bulgaria
Sofia, the vibrant capital city, is the perfect destination for those seeking a dynamic lifestyle in Bulgaria. Known for its rich history, affordable cost of living, and stunning natural scenery, Bulgaria offers a unique blend of modern city amenities and breathtaking mountain landscapes that make it one of the most sought-after locations for international talent.
By accepting this Latvian Speaking Support Specialist position in Bulgaria, you will join a growing expat community that enjoys excellent dining, a thriving cafe culture, and a high quality of life. The warm hospitality of Bulgaria ensures you will feel right at home as you develop your professional trajectory in the heart of Europe.
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📌 Latvian Speaking Support Specialist - Work In Sofia, Bulgaria (España)
🏢 Mercier Consultancy Group
📍 España
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