NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to support clients remotely from Madrid, Spain. You will identify and resolve technical incidents, drive resolutions, and ensure zero missed SLA conditions while using knowledge articles and standard procedures.
You will work with Cisco/Juniper/Aruba hardware concepts and vendor tools, handling incidents with a methodical approach, maintaining records, and coordinating with other teams to restore services quickly.
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📌 Remote Network Support Engineer: Incident Resolution & SLA (Madrid)
🏢 Indra Group
📍 Madrid
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