15 oct
|
Iag7 Viajes
|
Barcelona
15 oct
Iag7 Viajes
Barcelona
Event Rooms Coordinator - Grand Hyatt Barcelona
Role overview: Coordinate accommodation arrangements for groups and events, acting as main point of contact for room-related requirements, aligned with Hyatt brand standards.
- Act as the main point of contact for clients regarding all accommodation-related requirements from group confirmation through post-stay follow-up.
- Manage group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and accommodation changes.
- Coordinate VIP guests, upgrades, amenities, accessibility requirements, and special accommodation requests.
- Monitor room block pickup and availability; communicate risks, changes, and opportunities to relevant teams.
- Ensure room rates, billing instructions, payment arrangements, and contractual conditions are reflected in hotel systems.
- Support revenue optimization through upgrades, room extensions, and additional room-night opportunities.
- Complete post-stay follow-up including billing accuracy and guest feedback.
Qualifications & requirements (highlights):
- Experience in group reservations, rooms coordination, event planning, front office, reservations, or hotel operations.
- Fluency in Spanish and English; additional languages a plus.
- Proficiency with hotel management systems and Microsoft Office tools.
Company culture and benefits are part of the context, including Hyatt values and opportunities for career growth.
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📌 Consultor De Viajes Corporativos (Barcelona)
🏢 Iag7 Viajes
📍 Barcelona