Aqua Expeditions is seeking a General Guest Experience Manager based in Spain to lead the Guest Relations team and drive a first-class guest journey from pre-departure to post-expedition. The role focuses on leadership, digital transformation, and delivering exceptionally personalized service in the luxury cruise sector.
Ideal candidates will have 5+ years in luxury hospitality, strong multilingual capabilities (EN/ES; FR a plus), and proven ability to optimize processes and guest satisfaction
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📌 Remote Luxury Guest Experience Manager (Madrid)
🏢 Aqua Expeditions
📍 Madrid
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