We are currently looking for German-speaking Customer Support Agents to join a fast-growing team in Málaga. This is an exciting opportunity to work with leading general brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.
Overview This role involves providing exceptional support to our clients and ensuring their success with our digital advertising products.
Responsibilities
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.




- Gather client feedback and share product insights to improve user experience.

Qualifications
- Fluency in German (mandatory) and English C2.

Required Skills
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.

Preferred Skills
- Previous experience in customer support or digital marketing is valued but not required.

Pay range and compensation package
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Full training provided and paid
- Real career progression opportunities in a leading industry

Necessary documentation
- NIE or European Passport, NAF, Spanish

📌 Customer Service Representative with German (Andalucía)
🏢 Recruityard
📍 Andalucía