15 oct
|
Cbre Group
|
Barcelona
15 oct
Cbre Group
Barcelona
Job Summary Provides support and technical assistance to users for basic issues related to a variety of software applications while meeting defined service level expectations. Identifies issues, researches causes and provides solutions for Client Accounting and Real Estate Management teams. Essential Duties and Responsibilities - Responds to requests for assistance with a variety of accounting software packages used by Client Accounting services and Real Estate Management teams. Documents issues, resolution or other actions using incident management system. - Resolves requests for basic software support. Escalates requests requiring greater level of expertise. - Performs security and data reviews to ensure compliance with established policies and procedures. - Supports client and internal projects as directed by supervisor. - Provides input into process improvement efforts based on client incidents. - Performs other duties as assigned. Supervisory Responsibilities No formal supervisory responsibilities in this position. #J-18808-Ljbffr
📌 Client Services Support (Barcelona)
🏢 Cbre Group
📍 Barcelona