15 oct
|
Iag7 Viajes
|
Barcelona
15 oct
Iag7 Viajes
Barcelona
Event Rooms Coordinator - Grand Hyatt Barcelona Role overview: Coordinate accommodation arrangements for groups and events, acting as main point of contact for room-related requirements, aligned with Hyatt brand standards. * Act as the main point of contact for clients regarding all accommodation-related requirements from group confirmation through post-stay follow-up. * Manage group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and accommodation changes. * Coordinate VIP guests, upgrades, amenities, accessibility requirements, and special accommodation requests. * Monitor room block pickup and availability; communicate risks, changes, and opportunities to relevant teams. * Ensure room rates, billing instructions, payment arrangements, and contractual conditions are reflected in hotel systems.
* Support revenue optimization through upgrades, room extensions, and additional room-night opportunities. * Complete post-stay follow-up including billing accuracy and guest feedback. Qualifications & requirements (highlights): * Experience in group reservations, rooms coordination, event planning, front office, reservations, or hotel operations. * Fluency in Spanish and English; additional languages a plus. * Proficiency with hotel management systems and Microsoft Office tools. Company culture and benefits are part of the context, including Hyatt values and opportunities for career growth. #J-18808-Ljbffr
📌 Consultor De Viajes Corporativos (Barcelona)
🏢 Iag7 Viajes
📍 Barcelona