✨ Ready to manage critical desktop infrastructure for a integral leader?

✨ Do you thrive in solving complex technical challenges?

✨ Want to join a team that ensures seamless connectivity for thousands?

About Bnp Paribas

We are BNP Paribas, a leading international banking group with a presence in 72 countries. As a major player in Corporate & Institutional Banking (CIB), we provide essential services to clients worldwide. We combine global reach with deep expertise to support your most important financial projects.

Who We Are

We are the Spain IT Production organization, comprising CIB ITO and ITG IT Platforms. We provide essential IT Production services to clients across EMEA, ensuring a secure and performant digital environment. Our platform of over 400 experts provides full-stack support to maintain a stable and efficient production.

MISSION

As a Desktop HVD Specialist, you will design, build, and provide level 2 support for our virtual and physical remote PC infrastructure. You will join the Desktop HVD Team to manage XenDesktop environments and ensure high performance for all users.



Your work directly impacts the stability of our production environment and the user experience.

What You’ll Do

• Manage incidents and service requests within the Citrix XenDesktop infrastructure.
• Provide technical support for virtual desktop and remote PC users.
• Monitor the health and performance of HVD and Remote PC systems.
• Perform lifecycle management, including new builds, security patches, and upgrades.
• Conduct testing and draft clear operational procedures and runbooks.
• Participate in technical projects, infrastructure migrations, and disaster recovery operations.
• Ensure compliance with ITSM processes regarding incident, problem, and change management.

What You’ll Bring

• You have 5+ years of experience in a similar role within a large multinational environment.
• You possess strong skills in Citrix XenDesktop and virtualization technologies.
• You are prof

📌 TW Production Services Engineer HVD (Madrid)
🏢 BNP Paribas
📍 Madrid