At EBRO SUV, a fast-growing automotive OEM with expanding European and international operations, we believe that a highly capable and well-trained dealer network is essential to delivering an outstanding customer experience, ensuring operational excellence, and strengthening our brand presence in the market.
The Training & Network Development Specialist will be responsible for developing, coordinating, and implementing training initiatives across the dealer network, ensuring that all dealer teams have the knowledge, tools, and capabilities required to represent the EBRO brand successfully.
This position combines training management, network development, dealer support, product knowledge, and performance improvement initiatives. The role requires close collaboration with internal departments, dealerships, and external training partners and involves regular travel across the network.
Key Responsibilities:
1. Training Strategy & Network Development
• Design, coordinate, and deploy the annual training plan for the dealer network.
• Identify training and development needs across Sales,
Aftersales, Customer Experience, Product, and Brand functions.
• Support the onboarding and development of new dealerships and network personnel.
• Ensure a consistent implementation of training programs and development initiatives across the network.
• Promote a culture of continuous learning and professional development within the dealer network.
2. Training Delivery & Capability Building
• Organize, coordinate, and deliver training sessions, workshops, and learning activities in both physical and digital formats.
• Coordinate internal subject matter experts and external training providers.
• Support the creation, adaptation, and continuous improvement of training materials and learning content.
• Ensure dealer teams complete required training paths, certifications, and development programs.
• Provide coaching and guidance to dealer teams when required.
3. Product Knowledge & Brand S
📌 Training & Network Development Specialist (Madrid)
🏢 EBRO
📍 Madrid