Job Title:
Director, Account Management
Job Description
We're Concentrix. The integral technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.
The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community,
and our planet.
Sector Knowledge and Expertise:
- Demonstrates a clear understanding of client’s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio/sector strategy.
- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.
- Leverages expertise and communication skills to speak at forums both internally and externally.
Account Management and Business Growth:
- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client’s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.
- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling
📌 Director, Account Management (España)
🏢 CNX
📍 España