Workplace Administrator – Microsoft 365
Service: Microsoft 365 Workplace
Role: Workplace Administrator – Microsoft 365
Contractual profile: MECES Level 2 + MS-900 + minimum 1,800 hours of proven experience
Role Description
The Workplace Administrator – Microsoft 365 is responsible for the administration and operational support of the Microsoft 365 environment within the DGTIC service.
The role covers the day-to-day administration, operation and support of the Microsoft 365 workplace services included in the DGTIC scope, ensuring service continuity and supporting the resolution of incidents and requests related to the platform.
The technical scope includes:
Microsoft 365 administration
Microsoft Entra ID / Azure identity administration
Exchange administration
SharePoint administration
Operational management through the Microsoft 365 Admin Center




Management and follow-up of Microsoft 365 incidents and service requests
Troubleshooting and resolution of issues affecting Microsoft 365 services
Escalation and management of support cases with Microsoft when required
Coordination with the other members of the DGTIC Workplace team
Compliance with the operational procedures and service requirements defined for the DGTIC contract
On-site support at the customer premises in Valencia when required
Mandatory Requirements
MECES Level 2 university qualification
Microsoft MS-900 – Microsoft 365 Fundamentals certification
Minimum 1,800 hours of proven experience
Availability to work from Valencia and attend the customer premises when required

📌 Administrator Microsoft 365 (Valencia)
🏢 AVANTE SERVICES FORTE
📍 Valencia