15 oct
|
Lightspeed
|
España
We're looking for an Account Manager to join our Lightspeed team in Spain. Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. What you will be doing: * Drive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations. * Serve as the primary point of contact, building trusted, long‐term partnerships and proactively supporting client success. * Guide account growth and upgrades, transitioning customers to advanced solutions tailored to their evolving business needs. * Create new revenue opportunities, executing upsells, cross‐sells, and expansions aligned with client goals. * Deliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed's suite of tools. * Monitor and analyse account performance, tracking metrics such as MRR, NRR, customer health, and engagement. * Proactively manage churn and satisfaction, identifying trends, resolving issues,
and strengthening long‐term client relationships. * Negotiate and close agreements, securing favourable terms while consistently achieving renewal, retention, and growth targets. * Contribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed's MRR. What you need to bring: * Fluency in French * Demonstrated success in quota‐carrying SaaS or technology roles, consistently achieving revenue growth and retention targets. * Skilled at identifying client challenges, tailoring solutions, and delivering long‐term value through strategic account management. * Build trust and credibility with clients, including executive‐level stakeholders, fostering lasting partnerships. * Understand complex business models, align solutions with client goals, and make data‐driven decisions to optimise outcomes. * Proficient in Salesforce and sales tools for forecasting, pipeline management,
📌 Account Manager (España)
🏢 Lightspeed
📍 España