Customer Support (Barcelona)

Customer Support (Barcelona)

15 oct
|
Naboo.app
|
Barcelona

15 oct

Naboo.app

Barcelona

Naboo is looking for a B2B Customer Support Agent intern to join our Operations team in Barcelona. This is a paid internship designed for someone early in their career who wants hands‑on exposure to B2B support, billing, and client operations inside a fast-growing tech company. You’ll work directly alongside the Head of Ops, handling real client interactions from day one — not watching from the sidelines. What you’ll do * Deliver fast, accurate responses across all support channels to maintain high client satisfaction (email, chat, phone) * Manage B2B billing and invoicing: issue tracking, payment follow‑ups, credit notes, and reconciliation * Build trusted, long‑term relationships with clients and venue partners * Spot recurring issues, document root causes, and propose process improvements * Collaborate daily with Finance, Ops, and Product to elevate edge cases and close the feedback loop What we’re looking for * Native‑level French and English (spoken and written)



— non‑negotiable * Prior experience or strong interest in B2B customer support, account management, or a finance‑adjacent role * Strong attention to detail, especially around invoicing and numerical accuracy * Comfortable working with tools like HubSpot, Notion, Slack, and spreadsheets * Ability to stay calm under pressure and manage multiple open threads simultaneously You’ll thrive at Naboo if you… * Want real ownership from day one — not coffee runs * Are excited about joining an early‑stage, high‑growth company where things move fast * Prefer action over perfection and learn by doing * Are curious about AI and automation and want to integrate them into your daily work Compensation & Benefits * 900 €/month * Beautiful offices in central Barcelona — coffee, fresh fruit, and good energy included * Regular team events and offsites that actually bring people together #J-18808-Ljbffr

📌 Customer Support (Barcelona)
🏢 Naboo.app
📍 Barcelona

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