Technical aftersales manager (Comunidad de Madrid)

Technical aftersales manager (Comunidad de Madrid)

15 oct
|
Michael Page
|
Comunidad de Madrid

15 oct

Michael Page

Comunidad de Madrid

* Automotive Industry * New creation position Automotive company Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. * Lead dealer technical support activities (hotline, case management), manage Technical Service Bulletins, and escalated complex technical issues to HQ. * Serve as the primary technical contact for the dealer network. * Implement and control warranty policies, analyse warranty trends, and support dealers in correct warranty processes and compliance. * Deploy the technical training strategy for Spain, covering new models, EVs, and ADAS. * Ensure certification, launch readiness, and training quality through external training partners.



* Coordinate recalls and service campaigns, ensuring clear dealer communication, correct execution, completion monitoring, and reporting to HQ and authorities. * Conduct workshop audits, assess compliance with service and safety standards, identify gaps, and drive corrective actions with dealers. * Manage outsourced technical training providers, ensuring alignment with curricula, quality standards, budgets, and KPIs. xqysrnh Responsible for aftersales technical and operational performance of the Spanish dealer network.

📌 Technical aftersales manager (Comunidad de Madrid)
🏢 Michael Page
📍 Comunidad de Madrid

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