Underwriting Operations Technician – Digital (German Speaking) Madrid, Spain and 1 more Job Description As part of Chubb’s Operations Hub for Continental Europe, this role plays a key part in supporting AI-assisted underwriting operations and ensuring the quality, accuracy, and completeness of P&C; submissions processed for our underwriters and clients. This is an excellent opportunity for someone who is detail-oriented, analytically minded, and interested in working at the intersection of insurance operations and emerging technology Key Responsibilities: - Review and validate AI-extracted submission data against broker documents. - Process complex or non-standard submissions requiring human judgment. - Prepare and quality-check policy documentation within agreed SLAs. - Triage exception queues and resolve issues flagged by automated systems. - Support escalation of higher-risk submissions and fraud indicators. - Contribute to continuous improvement by identifying process gaps and supporting automation enhancements. - Participate in testing and validating AI workflow changes.



- Produce reporting and maintain accurate records for governance and compliance. - Work closely with underwriters, brokers, and internal teams to support efficient operations. Qualifications - Strong attention to detail and analytical thinking. - Native/fluent level in German and english, any other european language would be highly valued. - Good communication skills and a proactive, solution-oriented mindset. - Experience in insurance or underwriting operations is preferred. - Ability to work confidently with data, systems, and exceptions. - A collaborative approach and willingness to learn new technology and processes. - Proficiency using Ms Excel and AI tools. What we can offer: - 32 days of vacation a year - 2 days working from home option + additional versátil days - Working from home allowance - Entry time flexibility - Private medical insurance - Life and accident insurance - Pension plan

📌 Underwriting Operations Technician – Digital (Comunidad de Madrid)
🏢 Chubb
📍 Comunidad de Madrid