Who you are: We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring general IT standards are followed. What you’ll do: As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure. How you’ll make an impact: - Respond to and resolve Service Desk tickets while maintaining SLA compliance. - Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals. - Provide hardware/software troubleshooting for desktops, laptops, and mobile devices. - Perform patch management, vulnerability remediation, and agent maintenance for workstations. - Onboard and offboard employees, including preparing, shipping, and receiving IT equipment. - Support Google Workspace administration, including email, Drive, and account management. - Maintain and support printers, scanners, badge access systems, and meeting rooms. - Track, manage, and maintain IT asset inventory (computers, peripherals,



cell phones). - Manage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades. - Contribute to and maintain IT knowledge base and documentation. - Oversee IT operations for office spaces, LAN rooms, and data closets. - Support networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams. - Assist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.). - Work with vendors to install and maintain ISP connections, power circuits, and cabling. - Ensure best practices for power, cooling, cabling, and labeling in office IT environments. - Support office expansions, renovations, closures and new site deployments in collaboration with Facilities. - Perform regular audits of IT equipment and infrastructure to maintain operational efficiency. - Participate in incident response an

📌 IT Support Specialist Technical Operations Madrid, Spain
🏢 Geotab
📍 Madrid