Director of Operations (Comunidad de Madrid)

Director of Operations (Comunidad de Madrid)

15 oct
|
Ria Money Transfer
|
Comunidad de Madrid

15 oct

Ria Money Transfer

Comunidad de Madrid

Direct message the job poster from Ria Money Transfer Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación. Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT) delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. ABOUT THIS ROLE We are looking for an experienced Director of Operations to lead and evolve a geographically dispersed team responsible for managing the operations of a 1,000-partner strong network. This main role will focus on improving processes,



strengthening team capabilities, and implementing strategic improvements. The Director will oversee a team of 50+ people across El Salvador, Los Angeles, Madrid, Senegal, India, and Malaysia, with four direct managerial reports. The idóneo candidate will have experience leading large-scale, global operations teams and driving improvements in process efficiency, team structure, and performance standards. ROLES & RESPONSIBILITIES * Strategic Leadership & Team Development – Set clear goals and priorities to enhance team efficiency and performance. * Identify skill gaps and implement structured training programs. * Establish consistent processes across all regions to improve operations and workload management. * Reduce reliance on ad-hoc processes and implement best-in-class operational standards. * Operational Excellence & Process Improvement – Strengthen workflows and automation to improve

📌 Director of Operations (Comunidad de Madrid)
🏢 Ria Money Transfer
📍 Comunidad de Madrid

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