15 oct
|
Top Jobs Abroad
|
Málaga
15 oct
Top Jobs Abroad
Málaga
Norwegian speaking Customer Support Agent to Malaga We are looking for a Customer Support Agent to join our client’s operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work). What you’ll do * You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include * Providing technical troubleshooting and support for advanced energy storage and smart charging products. * Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance. * Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way. * Logging, tracking, and following up on incidents to ensure efficient resolution. * Coordinating with internal teams and other specialists to handle complex issues. * Supporting clients during high-demand periods and maintaining excellent customer satisfaction. Who we’re looking for * Versátil, adaptable, and able to switch between clients and tasks efficiently.
* Self-driven, independent, and confident when handling direct client communication. * Excellent communicator, able to adjust tone depending on the client or situation. * Curious, proactive, and eager to take ownership of complex cases. Working hours & environment * Hybrid office in Malaga – combination of in-office collaboration and remote work * Support channels: Phone, Email, Chat * Opportunity to work with multiple clients, systems, and technical products, gaining broad experience in customer support and incident management Why this role is exciting * Develop your problem-solving and customer support skills across multiple industries. * Be part of a dynamic, supportive team where initiative, curiosity, and independence are valued. * Perfect for someone who enjoys variety, working with technology, and making a real impact for clients. Seniority level Entry level Employment type Full-tim
📌 Norwegian speaking Customer Support Agent to Malaga (Málaga)
🏢 Top Jobs Abroad
📍 Málaga