Customer care (Cataluña)

Customer care (Cataluña)

15 oct
|
CARRER
|
Cataluña

15 oct

CARRER

Cataluña

At CARRER, we’re looking for an Operations & Customer Service Intern to support our daily operations at CARRER. This role is designed for someone organized, proactive, and detail-oriented, who is keen to gain hands‑on experience across operations, logistics, and customer interaction within a growing fashion company. Responsibilities * Support the day-to-day management of B2C and B2B orders, including processing, follow‑up, and issue resolution. * Assist with orders returns, exchanges, and coordination with logistics partners. * Help monitor stock levels and delivery timelines to ensure smooth operations. * Prepare and maintain Excel reports on orders, sales, and inventory. * Manage day-to-day customer service support, solving order-related queries and ensuring a positive client experience.



* Coordinate with logistics and internal teams to keep processes efficient and up-to-date. Requirements * Student or recent graduate in Business, Economics, Logistics, or a related field. * Based in Barcelona * Confident with Excel (pivot tables, basic data analysis). * Strong attention to detail and organizational skills. * Interest in fashion, retail, and operational processes. * Fluent in English, Spanish is required. * Immediate availability to start. What We Offer * Paid internship. * First‑hand experience in the day‑to‑day operations of a growing fashion brand. * Involvement across multiple areas: customer service, logistics, and sales support. #J-18808-Ljbffr

📌 Customer care (Cataluña)
🏢 CARRER
📍 Cataluña

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