David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish-speaking Customer Service Representative for their Benalmádena office. Position: Customer Service Representative / Online Bank Advisor Location: Benalmádena, Spain Work model: Hybrid (after trial) DUTIES AND RESPONSIBILITIES: - Provide customer support to Danish-speaking banking customers - Handle enquiries relating to customer accounts and banking services - Assist customers with the use of online and digital banking services - Resolve account, payment and transaction-related issues - Provide accurate information and guidance regarding banking services - Handle financial and customer information accurately and confidentially - Use transaction-processing and credit-assessment systems - Identify and resolve customer issues efficiently and professionally - Maintain a high standard of customer service throughout each interaction. REQUIREMENTS:



- Fluent Danish (C2) both verbal and written. Sound command in English (B2+ level) - Previous customer service or banking experience is an advantage - Strong communication and customer service skills - Good attention to detail when handling financial information - Comfortable working with digital systems and software - Ability to handle account, payment and transaction-related enquiries - Professional and responsible approach when handling sensitive customer information - Willingness to work on-site in Benalmádena. BENEFITS: - Excellent remuneration package and bonus structure - Career development program and specialized courses - A dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach your full potential. #J-18808-Ljbffr

📌 Customer Service Representative (Benalmádena)
🏢 David Kennedy Recruitment
📍 Benalmádena