Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is idóneo for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively. Key Responsibilities * Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat * Assist customers with inquiries regarding products, orders, and account management * Effectively resolve complaints and issues to enhance customer satisfaction * Maintain accurate records of customer interactions and feedback * Collaborate with internal teams to resolve complex customer issues as needed * Stay updated on product information, promotions,
and company policies to provide accurate assistance Requirements * Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus * Experience in customer support or related roles, preferably within e-commerce or retail * Excellent communication and interpersonal skills focused on customer satisfaction * Ability to multitask and work efficiently in a dynamic environment * Familiarity with customer support software and platforms is advantageous * Willingness to learn and adapt to new processes and technologies * Strong organizational and detail‑oriented skills Benefits * Competitive Monthly Salary * Relocation Package * Fully Paid Training * Health Insurance * And Much More.. #J-18808-Ljbffr