Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead. Main Tasks - Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions. - Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands. - Detect and notify risks in the technical management of project/client profitability. - Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager. - Ensure the fulfillment of the project's technical objectives. - Ensure compliance with the agreed software quality standards with Omega's Technical Management.



- Supervise the effort estimations of the development and support team during the testing phase of a project. - Collaborate with the PM/DM in project demos for the client. - Ensure the final delivery of technical documentation for a project. - Participate in the development and training of the technical team, advising them to improve their technical skills. - Identify possible technical Up & Cross Selling opportunities. - Identify possible methodological improvements for the technical team. - Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities. Required Experience - 3+ years participating in the full lifecycle of Salesforce.com implementations. - Experience in Salesforce.com projects. - Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud, - Experience with agile methodologies.

📌 Salesforce Technical Lead (Comunidad de Madrid)
🏢 Omegacrmconsulting
📍 Comunidad de Madrid