Operations Customer Expert Join a leading AI technology company as an Operations Customer Expert, providing professional and exceptional support to individual and business customers in a fast-paced, innovative environment. Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. Language Requirement: English – Fluent Work Requirement: Experience in tech support Key Responsibilities * Provide customer support across multiple channels, troubleshooting and resolving issues efficiently. * Assist customers with billing, invoicing, and account-related matters. * Troubleshoot account access and technical issues. * Guide, support, and train customers on the use of the company's products. * Deliver timely, accurate, and customer-focused responses. * Maintain high service quality and meet customer satisfaction and quality targets. Working Hours: * Project Coverage: 24/7 * Rotating Shifts * Working Time: 8 hours per day + 1-hour lunch break * Weekly Hours:



40 hours per week * Schedule Notice: Work schedules are provided 10 days in advance. Contract & Compensation: * Contract Type:Selection Agreement * Daily Allowance: €18.56 * Weekly Allowance: €92.80 (5 working days) * Base Salary: €938.00 gross/month * Holiday Allowance: €78.17/month * Christmas Allowance:€78.17/month * Meal Allowance:€154.00/month (€7.00 per working day) * Estimated Monthly Gross Salary: €1,248.33 * Variable Bonus: Up to €200/month Recruitment & Contract Progression * Candidates will sign a Selection Agreement to manage the final phase of recruitment, including training. * If selected at the end of the training, candidates will sign an Employment Uncertain Term Contract with a foreseeable duration of 12 months. * A permanent contract will be offered after 2 years subject to the applicable conditions. * Private health and dental insurance will be provided after signing the employment contract, p

📌 Operations Customer Expert (Comunidad de Madrid)
🏢 Cross Border Talents
📍 Comunidad de Madrid