German & Spanish Speaking Customer Service Agents | Valencia We are looking for German-speaking Customer Service Agents with B2-level Spanish to join a dynamic customer support team in Valencia, Spain. If you enjoy communicating with customers, solving problems and providing a high-quality service experience, this could be a great opportunity for you Job Details * Location: Valencia, Spain * Work Model: On-site * Position: Customer Service Agent * Languages: German + Spanish B2 * Contract: Temporary for the first 3 months, with the possibility of becoming permanent afterwards * Salary: €21,000 gross/year + €1,200 annual SRV bonus * Schedule: Shift-based * Afternoon Shift: 15:00–00:00 * Shift Rotation: Candidates should be comfortable with an equal balance between morning and afternoon shifts Your Responsibilities As a Customer Service Agent, you will be responsible for providing professional and efficient support to customers while ensuring a positive customer experience. Your main responsibilities will include:



* Handling customer requests and inquiries in a professional manner * Communicating with customers in German * Using Spanish at B2 level as required for the role * Understanding customer needs and providing appropriate solutions * Ensuring clear, accurate and professional communication throughout each interaction * Following established customer service procedures and guidelines * Contributing to a positive customer experience and high service quality * Working effectively within a team and adapting to different shift schedules Requirements * Fluent German * B2 level of Spanish * Excellent verbal and written communication skills * Customer-oriented mindset * Strong interpersonal and problem-solving skills * Ability to work effectively in a fast-paced customer service environment * Flexibility to work both morning and afternoon shifts * Availability to work on-site in Valencia * Full-time availability Training Full training will be provided before starting th

📌 German & Spanish Speaking Customer Service Agents (Comunidad Valenciana)
🏢 FH Collective Academy
📍 Comunidad Valenciana