Madrid, Spain | International Banking Project | Career Growth Opportunity Join the Teleservices company and become part of a high-performing international customer support team working for one of the most recognized names in the banking sector. If you are a native German speaker with strong communication skills and a passion for helping customers through phone, chat, and email, this is your opportunity to build a stable long-term career in Madrid within a integral financial environment. Why This Opportunity Stands Out * International banking project with strong brand exposure * Permanent contract after only 3 months * Competitive salary + annual bonus * Paid training & structured onboarding program * Multicultural and international working environment * Multichannel support (phone, chat, email) * Access to shift rotation including night shifts Position Details Role: German Customer Support Specialist – Banking Sector Location: Madrid Start Date: 16/09 Contract Structure * 3-month temporary contract (initial phase)



* Permanent contract based on performance Salary Package – Madrid * €22,800 gross/year o €1,200 annual performance bonus Your Responsibilities As part of the German banking support team, you will: * Support customers via phone, email, and chat * Handle banking-related inquiries and front desk incidents * Deliver fast, accurate, and customer-oriented solutions * Maintain high service quality standards * Ensure efficient resolution of customer issues * Provide professional support to German-speaking clients Training & Working Hours Initial Training First 5 weeks: * 09:00 – 15:00 (initial schedule) * Gradual increase up to 35h/week From Week 6 onwards: * Full-time: 39h/week Available Shifts (Madrid Only) * Morning: 07:00 – 16:00 (8-hour shifts) Candidate Profile We are looking for candidates who: * Are native German speakers (mandatory) * Have Spanish level B2 or higher * Are confident in customer communication * Can multitask in a fast-paced environment * Have

📌 German Customer Support Specialist – Banking Sector (Comunidad de Madrid)
🏢 CBT
📍 Comunidad de Madrid