Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment? If you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you As a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need Tasks What you'll be doing * Deliver outstanding customer service while creating a positive customer experience. * Handle customer enquiries via phone, email and other communication channels. * Assist customers with account-related questions, requests and issue resolution. * Provide accurate information and guide customers through the appropriate processes.



* Complete administrative tasks accurately and maintain detailed customer records. * Work closely with colleagues and other departments to ensure the best possible customer experience. * Follow internal procedures, quality standards and data security guidelines where applicable. Requirements What we're looking for * Native-level Dutch (spoken and written). * Good command of English. * A professional working and thinking level. * Customer service experience is an advantage, but not essential—we provide full paid training. * Excellent communication and interpersonal skills. * A customer-focused mindset with strong problem-solving abilities. * Good computer skills and confidence using multiple systems. * Ability to multitask while maintaining a high level of accuracy. * Flexibility to work shifts, including evenings, weekends and public holidays where required. * A positive attitude and the ability to work both independe

📌 Dutch Customer Service Agent | Barcelona | Hybrid
🏢 NewCo Communications
📍 Barcelona