German + Spanish Speaking Customer Service AgentLocation: Madrid, Spain Work Model: On-site Languages: German + Spanish Salary: €22,800 gross/year + €1,200 annual SRV bonus Schedule: Shifts between 07:00–16:00, 8-hour shiftsAbout the Role We are looking for German and Spanish-speaking Customer Service Agents to join a customer support team in Madrid. You will provide professional assistance to customers while using your fluent German and Spanish communication skills.



Your Responsibilities * Provide customer support and assistance * Communicate with customers in German and Spanish * Handle customer inquiries in a professional and solution-oriented manner * Ensure a high level of customer satisfaction * Follow the required processes and procedures Requirements * Fluent German * Fluent Spanish * Strong communication skills * Customer-oriented and professional approach * Availability to work on-site in Madrid * Flexibility to work shifts What We Offer * €22,800 gross annual base salary * €1,200 annual SRV bonus * Comprehensive training * Initial 3-month temporary contract, with the intention to convert to a permanent contract * Shift-based schedule * Multiple start dates available Training Training is mandatory and will take place: * First 3 weeks: 09:00–15:00 * Following period: 09:00–16:00 * Final week: 09:00–17:00 The application process also includes a German video recording and a handwritten cover letter. #J-18808-Ljbffr

📌 German + Spanish Speaking Customer Service Agent (Comunidad de Madrid)
🏢 FH Collective Academy
📍 Comunidad de Madrid