15 oct
|
CPM CX Centre
|
Barcelona
15 oct
CPM CX Centre
Barcelona
Customer Service Representative with High Level of English Our client is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritizing foot health and well-being. Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante. What's your Mission? * Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently. * Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. * Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media. * Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions. * Brand Ambassador:
Authentically represent the brand and its values in every interaction, fostering positive customer relationships. Requirements * Excellent Communication: Fluent in English with exceptional grammar and spelling. * Customer-Centric Approach: A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding. * Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail. * Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively. Benefits * Start Date: January 2026 * Position: Customer Service Representative * Hours: 39 hours/week * Work Schedule: Monday to Sunday between 10 pm & 7 am * Salary: €18,095 gross per year * Holidays: 24 calendar days * Work Model: Hybrid or Work From H
📌 Customer Service Representative with High Level of English (Barcelona)
🏢 CPM CX Centre
📍 Barcelona