Vestas Eólica, S.A.U. > Service > General Service Operations > Remote Operations Center EMEA

As a Remote Operations Engineer at the Madrid ROC, you will be part of the strategic core ensuring the global availability of our wind turbine fleet. This high-level technical position focuses on real-time monitoring, advanced diagnostics, and remote incident resolution, directly affecting performance optimization and the reduction of the cost of energy.

What You Will Do

• As part of our 24/7 Monitoring Team, your role is built upon three strategic pillars:

• The Technical "Problem Solver": You will use advanced SCADA and SAP tools to diagnose why a multi-million euro machine has stopped. Your role is to determine with precision whether you can fix the issue with a single click from Madrid or if a technician must be dispatched to the field

• The Effective Communicator: You will manage communications with customers and field technicians during urgent incidents. You demonstrate the ability to translate complex technical problems into simple, professional solutions via both phone and email





• Operational Resilience: In a 24/7 environment, your responsibility is paramount. You will maintain high standards and attention to detail—especially during night shifts—remaining consistently meticulous with data and Key Performance Indicators (KPIs)

What we are looking for

• At Vestas, demonstrated real-world experience and effective problem-solving count more than formal degrees. We are looking for technicians who know the field and want to take their careers to the next digital level:

• Experience: Minimum 1 year in the Wind Industry (specifically as a Field Technician or in Control Centers). Direct experience with Vestas Turbines is especially valuable

• Alternative Experience: In the absence of wind industry experience, at least 3 years of demonstrable experience in complex hydraulic, electrical, or mechanical systems is required

• Education: Bachelor’s Degree in Engineering

📌 Troubleshooter (Madrid)
🏢 Vestas
📍 Madrid