Responsibilities Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta posibilidad? Descúbralo a continuación. * Actively listen to and evaluate the needs of international travelers and property suppliers * Address and clarify customer inquiries regarding reservation details, service features, and payment processing * Deliver accurate, helpful, and timely information through phone and email channels * Navigate complex customer scenarios with a calm mindset Requirements * Native or bilingual proficiency in Icelandic (C2 level) * Advanced level of English * Comfortable utilizing digital workspaces, specifically Office 365 and CRM databases * Prior experience in customer service or contact center environment * Excellent interpersonal skills and a goal-oriented mindset Soft Skills * active xqysrnh listening * customer service * interpersonal skills * goal-oriented mindset * problem-solving * communication * evaluation * clarification * timeliness * calm mindset

📌 Icelandic Speaking Customer Advisor (Barcelona)
🏢 Ecolab
📍 Barcelona