Responsibilities Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. * Lead customer onboarding, including training, documentation, and initial deployment support. * Ensure smooth installation, commissioning, and integration of AC and DC products. * Serve as the primary post‐sale contact for key accounts: CPOs, fleets, utilities, municipalities, resellers. * Drive customer satisfaction (NPS/CSAT) and manage escalations in close coordination with Support and Service teams. * Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect‐to‐customer transitions and long‐term success. * Work with cross‐functional teams (Hardware, Software, Validation) to ensure project feasibility and execution. * Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives.



Requirements * 3–5+ years in B2B customer‐facing roles (Customer Success, Account Management, Pre‐Sales, or Project Management), preferably in infrastructure, energy, or EV charging. * Proven track record managing large, complex accounts and multi‐stakeholder relationships. * Strong relationship management and consultative skills. * Technical understanding of hardware/software solutions, ideally in energy or mobility. * Familiarity with public tender processes, regulatory frameworks, and large contract negotiations. * Spanish + English speaking proficiency. * Project Tracking and Risk Management experience. * Installation and Commissioning expertise. * Documentation Development skills. * Collaboration and Escalation Management abilities. xqysrnh * Customer Satisfaction Focus.

📌 Customer Success Manager (Barcelona)
🏢 Wallbox Chargers
📍 Barcelona