Responsibilities ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. * Respond to customer inquiries via email and phone — promptly and professionally * Analyze errors and resolve issues, including providing clear information and follow-up * Document interactions and escape complex cases to the appropriate teams * Independently handle incoming customer requests, including creating tickets for internal tracking * Take responsibility for follow‐up until reported incidents or errors are resolved * Handle customer inquiries from Germany, Switzerland, and across Europe * Serve as an internal first point of contact for operational knowledge of our software Requirements * Background in finance and/or accounting is a plus * Experience handling a high volume of external customer xqysrnh inquiries and internal team follow‐ups is a plus * Ability to manage a variety of high‐frequency tasks * Structured and detail‐oriented working style * Fluent in English and German; additional languages are an advantage

📌 Customer Care Specialist – Spend (Barcelona)
🏢 Perk
📍 Barcelona