Customer Service Representative (Barcelona)

Customer Service Representative (Barcelona)

15 oct
|
Cross Border Talents
|
Barcelona

15 oct

Cross Border Talents

Barcelona

Customer Service Representative (Danish/English) (P) Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Job Openings Customer Service Representative (Danish/English) (P) About the job Customer Service Representative (Danish/English) (P) Are you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona What You'll Be Doing: As a Customer Service Representative, you'll be the friendly and reliable voice of our company, managing post-sales inquiries and ensuring every customer has a positive experience. Your core responsibilities will include: * Delivering High-Caliber Service: Providing accurate, expert information and support for post-sales requests. * Order Management: Accurately logging, validating,



and following up on customer orders and requests to ensure timely resolution. * Customer Advocacy: Striving to achieve the highest possible Customer Satisfaction Survey (CSAT) scores by resolving issues effectively and empathetically. * Team Contribution: Collaborating with your colleagues to maintain a successful, high-performing service environment. What You'll Bring to the Team: * Bilingual Proficiency: You must be proficient or bilingual in Danish (C2 level). * Advanced English: An advanced level of English (C1/C2) is required for internal communication and documentation. * Exceptional Communication: You have excellent verbal and written communication skills and can confidently manage a variety of customer-facing situations. * Team Spirit & Drive: You're a positive, goal-oriented team player with a genuine drive for success. Desired Qualifications: * Previous Experience: Prior experience in a similar customer service,

📌 Customer Service Representative (Barcelona)
🏢 Cross Border Talents
📍 Barcelona

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