*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Danish and English, you will be part of a great team and will: * Help our users with any issues they might have via tickets or calls * Provide solutions to everyday device use questions on a case by case customer-oriented approach * Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team * Work with a passionate team of customer-friendly colleagues from an international background Not bad, right? What we expect from you: * Fluency in Danish language for daily communication with customers * Good command of English (B1 or similar)



for training and internal communication * Basic understanding of iOS and Android OS use/features * Demonstrating empathy * Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player * Result-oriented with personal performance * Friendly and outgoing personality * Looking for a long-term employment We offer: * Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs * Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home * Plane Ticket from your location to Sofia * Taxi transportation directly from the airport to your accommodation * Fully paid training * Stable job and career development opportunities * Additional health insurance * 50+ benefits and services to choose from * Positive international working environment * Support and learning We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services

📌 Fitbit Products Support Specialist with Danish and English (España)
🏢 TELUS Digital
📍 España