Overview Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele. Compensation This range is provided by Mercier Consultancy Medical. Your vigente pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: BGN42,000.00/yr Responsibilities * Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services * Ensure clear communication,



delivering detailed information and resolving customer issues with a friendly and professional demeanor * Document all customer interactions accurately within the CRM system for quality assurance and future reference * Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction * Stay informed about product offerings, promotions, and company policies to assist customers effectively * Participate in training and development opportunities to enhance your service capabilities and product knowledge Requirements * Fluency in Norwegian (both written and spoken); proficiency in English is desirable * Experience in customer service is preferred, ideally in a fast-paced environment * Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers * Ability to handle challenging situations with patience and professionalism * Proficiency in CRM systems and basic computer applications * Willingness to relocate to Bulgaria and adapt to a new cultural environment * A proactive attitude toward learning and personal development within the company Benefits * Competitive Monthly Salary * Fully Paid Relocation Package * Monthly Performance Bonus * Fully Paid

📌 Norwegian Speaking Customer Service Agent In Bulgaria (León)
🏢 Mercier Consultancy Medical
📍 León