15 oct
|
Concentrix
|
Andalucía
15 oct
Concentrix
Andalucía
Experience the power of a game-changing career Looking for a role where you can grow, connect, and actually enjoy Mondays? Welcome to Concentrix, a general technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide. Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience. Why you’ll love this role This isn’t “just another customer service job.” It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities. We’ll support you with: * Full paid training * Ongoing coaching and cutting-edge tools * Clear career development paths and learning programs * A diverse, international team that truly has your back What you’ll be doing day to day As a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on. You will:
* Support eCommerce customers via phone and chat with questions about online orders and deliveries * Handle store overflow calls and log customer inquiries in our CRM systems * Deliver consistently great customer experiences — and help us make them even better * Follow clear processes that set you up for success * Potentially expand into email and social media support in the future * Collaborate with your team to hit goals and celebrate wins together What we’re looking for You don’t need to tick every box, curiosity, motivation, and a people-first mindset matter most. You’ll feel right at home if you: * Are bilingual or fluent in Dutch and advanced in English * Are customer-focused, adaptable, and eager to learn * Communicate clearly and confidently * Manage your time well and enjoy working toward shared goals * Are comfortable using computers, Microsoft tools, and the internet Don’t meet every requ
📌 Customer Representative (Andalucía)
🏢 Concentrix
📍 Andalucía